Patient information on measures to Covid-19

Harvey continues to be able to see patients on a face-to-face basis. He regularly risks assessing and implementing new procedures and closely monitor guidance from the government to provide a safer environment for patients, staff and a duty of care to the wider community.

An illustration of the structure of the coronavirus SARS-CoV-2

Do I need to wear a mask or other PPE (Personal Protective Equipment) to my appointment?

From Thursday 27th January 2022 the UK Government has announced further easing of restrictions across England, including the use of face coverings in public places.

We would like to remind all patients that chiropractic clinic is a Health Care setting and face coverings will still continue to be mandatory when attending any appointments unless medically exempt.

We also kindly ask all patients with upcoming appointments who are experiencing any symptoms of Covid-19 to let us know as soon as possible so that we can reschedule your appointment. If you are experiencing symptoms please follow Government stay at home guidance:

Clinic staff will continue to use PPE and ensure all infection prevention and control measures are carried out to keep patients and staff safe.

Thank you for your anticipated support.

Face mask exemptions may apply for age, health and disability reasons (see below):

  • children under the age of 11

  • people who cannot put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability

  • where the putting on, wearing or removing a face covering will cause severe distress

  • instances where people are speaking to or providing assistance to someone who relies on lip-reading, clear sound or facial expressions to communicate

  • You need to drink or take medication you can remove your face mask / face covering

What if I am a clinically or extremely clinically vulnerable patient, can I get an appointment to see Harvey?

Yes, you can, subject to risk assessment by Harvey or other clinical staff from his practices. We perform risk assessments before treating patients, to make the necessary considerations should a shielding patient approach us regarding an appointment. Please ensure you explain your circumstances at that time.

Shielding advice is changing across the UK countries and patients are advised to check the status of this before planning an appointment.

What other measures have Harvey put in place to keep patients safe?

  • His clinics provide alcohol-based hand sanitiser in multiple areas on the premises and hand wash in each of the restrooms

  • He regularly brings fresh air into his treatment rooms and uses true HEPA air cleaner to ensure good indoor ventilation

  • Harvey takes his body temperatures several times per day in his clinics

  • His clinics stagger his appointments to allow time to clean his treatment room between patients and to minimise patient to patient contact in hallways or waiting areas

  • He kindly asks that his patients attend the appointment alone (unless they require a caregiver)

  • He will adhere to current government guidance relating to the use of PPE

  • Patient triage by his clinic team members over the telephone to establish covid-19 status when requesting an appointment. A second patient triage is conducted at the clinic, including a temperate check when his patients arrive for their session

  • Mask exempt patients will be offered an end of day appointment

Can Harvey do a home visit?

In the UK countries where individuals are permitted inside other people’s homes to work, chiropractors who wish to can do consultations in your home. Any visit to a home setting requires a thorough risk assessment which may take into account other people who live there and additional risk factors. The use of PPE (Personal Protective Equipment) is still necessary for home settings.

The Government has produced advice on home visits, however, this envisages that the specified social distance is followed for visitors in the home. Chiropractic treatment takes place in close contact. If you are clinically vulnerable or extremely clinically vulnerable (shielding), extra care should be taken and a discussion with Harvey is recommended.